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Why Choose Us?

Apples on a table

The benefits of choosing Clear Voice Interpreting Services for all your interpreting needs, face to face appointments and translation services.

At Clear Voice Interpreting Services, we offer a simple join and set up process which can take just minutes to do.  Once we have all your details, we will give you a unique PIN number for your organisation.  We can also organise different PIN numbers for different branches of an organisation or different departments, which can help track usage and finances.  Our average connection time is just 35 seconds, so you can be connected extremely quickly which can sometimes be essential.

The telephone app is free to download and there is no minimum usage fee, no set up fee and we cover a comprehensive range of languages with everything from Albanian to Zulu covered!  We can also offer some of the rarer languages.  Once you have downloaded the app, you can set your favourite or most used languages for instant telephone interpreting.  It really is like having an interpreter in your pocket with just two taps to talk! Our clients range from charities, council offices, solicitors, housing associations, hospitals… to name but a few.

We can also offer face to face meetings when it may be required to have an interpreter in the room as sometimes facial expressions can help with culturally sensitive discussions.  Our bespoke service is used on many occasions including one of our interpreters who has been present at two births!  That is really going beyond the call of duty!

Our professional, friendly, experienced interpreters are based across the whole of the UK, so we do try to ensure that travel times, and therefore costs, are kept to a minimum when arranging face to face meetings for our clients.

Clear Voice Interpreting Services also offer translation services.  We will provide our client with a quote for this service before undertaking any translation work and will only proceed once a quote has been agreed by the client.  Once confirmed we will progress with the translation and will invoice once it has been completed.  Due to the nature of the work we cannot cancel a translation once a translator has been engaged.  Our translation work can be anything from an A4 page in one language to a 15,000-word document into 10 different languages and a project of 106,500 words into different languages – so nothing is too small or too big!   Our turnaround can be from one to two days for smaller documents to seven days for larger projects.  All our translation work is quality checked on a regular basis to ensure a professional, accurate service is offered.

Clear Voice Interpreting Services is a social enterprise with all our profits going back to our parent charity, Migrant Help and we are the only not for profit company in the sector.  We try to live and work ethically here in the Clear Voice office and support each other with our aims and ethos which are to buy ethically, recycle and to support other Social Enterprise companies.