The interpreter will interpret accurately and completely, without adding, omitting, or substituting. A summary can only be given with the consent of both parties.
The interpreter must strive to ensure that complete and effective communication takes place to the highest standard.
The interpreter must bring to the attention of all parties if any difficulties with dialects or technical terms arise. If these cannot be remedied, the intepreter should withdraw from the assignment.
The interpreter maintains transparency. For example, when asking for clarification, an interpreter says to all parties, “I, the interpreter, did not understand, so I am going to ask for an explanation.”
The interpreter does not discriminate against parties, either indirectly or directly, on any grounds whatsoever.
The interpreter will maintain confidentiality and will not disclose any information outside the interpreting session, except with the service user’s consent or if rquired by law i.e. a safeguarding issue has been raised during the interaction between the parties.
The interpreter does not allow personal judgments or cultural values to influence objectivity.
The interpreter will not accept any assignments that he/she feels are beyond his/her linguistic capabilities or where there is not an adequate level of cultural awareness.
The interpreter will not sub-contract any work.
The interpreter will not enter into discussion, give advice or express opinions of any of the parties.
The interpreter shall not act in a manner that brings the status or reputation of Clear Voice into disrepute.
The interpreter will disclose any potential conflict of interest or any factor that may make it inappropriate for them to accept work.
The interpreter shall not exceed their duty as an interpreter or use their role to take advantage in any way.
The interpreter will use professional, culturally appropriate ways of showing respect.
The interpreter will alert all parties to any significant cultural misunderstanding that arises.
The interpreter is accountable for professional performance.
The interpreter is honest, ethical and acts in a manner befitting the dignity of the profession and appropriate to the setting.
The interpreter seeks feedback to improve his or her performance.
Interpreters must respect the ethics and work practices of other professions at all times.